Impact Arena Event Guide

BEFORE THE EVENT

Hardware:

  • Desktop
  • Laptop 
*Your device must have a microphone and a webcam

Browser

  • Chrome (recommended)
  • Safari (on Mac)
  • Firefox

HOW TO USE OUR IMPACT ARENA

  • Click HERE to have NHL Alumni Mark Fraser show you how to navigate around our room!

TROUBLESHOOTING AND HARDWARE TEST

  • Ctrl R for windows (cmd R for mac) to reset your page
  • Log in and out for a hard system reset
  • Find the table with a red cross for help by one of our team members
If your camera and/or microphone do not work, try these troubleshooting guides: 

EVENT REGISTRATION

Step 1: Accept the invitation

  • Check your email for the event invite, and click the button “Accept Invitation”
  • Alternatively, if the host directly gave you the event URL, click that

Step 2: Register for or Confirm your spot at the event

  • Click the “Save me a spot!” or “Confirm my attendance!” button
  • You’ll be asked to either login or create an account

Step 3: Login to your account or create an account

  • Event: public + never joined an Impact Arena event = create an account
  • Event: public + have joined an Impact Arena event = login with email and password
  • Event: private + never joined an Impact Arena event = create an account
    • (make sure you use the email address the host used to invite you
  • Event: private + have joined an Impact Arena event = login with email and password
    • (make sure you use the email address the host used to invite you)
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